Troubleshooting

Performance Center Side Screen View Issue Overview This material is an instructional explanation addressing why a specific view (impact location with club image) is unavailable on side screens in the Performance Center software, and how to work around this limitation. Main Idea Issue: The Performance Center does not prompt users to select a club, which prevents certain data views (those requiring a club image) from being displayed on side screens. Workaround: Users can stil

How to Hard Restart and Recalibrate the TrackMan Overview This material is a step-by-step instructional guide (from a video transcript) on how to perform a hard restart and recalibration of the TrackMan device, particularly in response to connectivity issues with new software updates. Main Idea Objective: Learn how to hard restart the TrackMan device and recalibrate it to resolve connection problems caused by recent software updates. Key Steps and Concepts 1. Hard Restarting

Troubleshooting Trackman Extended Screen Issues Overview This guide explains how to resolve common issues with Trackman extended screen setups, specifically when display outputs are switched or not showing the correct content. It covers identifying the problem, correcting screen assignments within Trackman (not Windows), and customizing what appears on each screen. Main Idea Problem: Side and main screens (projector) are displaying the wrong content, or the side screen is bl

How to Generate and Share a Shot History Report in Trackman Overview This material is an instructional guide (likely a tutorial or walkthrough) demonstrating how to generate and share a shot history report using the Trackman system. The process is explained step-by-step, focusing on viewing shot data, creating a report, and sharing it via email. Main Steps 1. Accessing Shot History Log in to your Trackman account. Navigate to the shot history section. Select the specific cl

Trackman Data Capture Troubleshooting & Reboot Guide Overview This material is a practical guide for troubleshooting issues with Trackman golf launch monitors, specifically when the device fails to capture complete data sets (e.g., missing club head data). It provides step-by-step instructions for diagnosing the problem and rebooting the Trackman system. Main Topics Identifying Trackman data capture issues Diagnosing the cause (occasional vs. persistent data loss) Step-by-ste

Overview This material is a step-by-step troubleshooting guide for resolving a common Trackman software connection error. It details how to reboot the Trackman device and ensure it reconnects properly with the software. Main Idea Resolve the "Can't Connect to Trackman" error by rebooting the Trackman device and reconnecting it to the software using the Trackman Admin interface. Key Steps & Concepts Exit Trackman Software Close the Trackman application before troubleshooting.